AI Chatbot Support
TechHelpDesk Co.
Automated support with AI chatbot integration
The Challenge
They needed 24/7 customer support but couldn't afford full-time staff.
Our Solution
We deployed an AI chatbot that answers FAQs, routes tickets, and integrates with their CRM.
The Results
- ✓70% reduction in live support tickets
- ✓Average response time dropped to under 5s
- ✓Works 24/7 without downtime
Project Details
- Client
- TechHelpDesk Co.
- Services
- AI Chatbot Support
- Timeframe
- 4 weeks
- Technologies
- Next.js, LangChain, GPT-4 API
By the Numbers
70%
Fewer support tickets
5s
Avg. response time
24/7
Availability